Responsible Service of Alcohol House Policy

Club Sapphire aims to provide a safe, relaxing and enjoyable environment for staff and patrons (members, visitors and guests) through the Responsible Service of Alcohol (RSA).

Our RSA House Policy aims to assist in:

  • minimising harm associated with misuse and abuse of alcohol (including harm arising from violence and other anti-social behaviour)
  • encouraging responsible attitudes and practices towards the promotion, sale, supply, service and consumption of alcohol
  • ensuring that the sale, supply and consumption of alcohol contributes to, and does not detract from, the amenity of community life.



  • All RSA staff have been informed about this policy on responsible service of alcohol and adequately trained to support this policy.
  • Club Sapphire actively seeks to publicise and promote the policy on Responsible Service of Alcohol.


  • Club Sapphire is an active member of the Bega Valley Liquor Accord which is a voluntary industry-based partnership working in the local communities to introduce practical solutions to liquor-related problems.



  • Treat staff with courtesy.
  • Abide by house policies and liquor law.
  • Respect the local amenity particularly when arriving and departing from the premises.
  • Not arrive unduly intoxicated into the area – entry and service will be refused.
  • Accept refusal of service and refusal of entry.
  • Immediately leave the premises when requested.
  • Cooperate with the police and the local Community to improve local outcomes.



Club Sapphire has adopted the following prevention strategies to help manage the risk of intoxication, disorderly behaviour and violence on Club premises:

  • Actively monitoring liquor consumption and patron behaviour.
  • Applying early intervention strategies, for example: requesting patron switch to low or non-alcohol beverages before becoming intoxicated; requesting patrons modify behaviour that is causing concern or disrupting others.
  • Providing and actively promoting free drinking water.
  • Promoting a range of range of reasonably priced low alcohol and non-alcoholic drinks.
  • Avoiding promotions that encourage excessive or rapid consumption of alcohol.
  • At management’s discretion, restricting the service of drinks designed to be consumed rapidly (e.g. shots) or prepared drinks with more than 30 ml of liquor (e.g. doubles).
  • Displaying RSA signage in prominent locations.
  • Ensuring food is always available.
  • Offering services to discourage drinking and driving, such as: making of alternative transport arrangements, courtesy bus facilities and the holding of car keys in a safe place.



Club Sapphire has adopted the following measures to manage the risk of underage drinking on Club premises:

  • Using surveillance to detect underage persons seeking to enter the premises.
  • Requiring any person appearing under 25 years of age who are ordering or being supplied alcohol to produce acceptable age identification (passport, RTA photo card or photo drivers license).
  • If the person is unable to produce identification, refusing service and asking the person to leave the premises.
  • Recording instances of underage entry or attempted underage entry or underage drinking.



  • By law, Club Sapphire staff must refuse alcohol service to persons who are reasonably believed to be intoxicated, as a result of alcohol, disorderly or violent.
  • Service can be refused when a person attempts to enter the premises or as they attempt to purchase alcohol.
  • Under the law, a person who has been refused service will also be asked to leave the premises.
  • Once refused entry or service, the person/s will be asked to leave the premises.
  • If the person refuses to leave they are committing an offence and police may be contacted for assistance in removing the person.
  • Recording instances of refusal of service or entry.



  • Are required by law to move more than 50 metres away from the premises.
  • Excluded persons cannot return to the premises for at least 24 hours.
  • Excluded persons are not permitted to return to the vicinity within 6 hours.
  • If an excluded person fails to comply they are committing an offence and police can take action.